Phase 3: session-end UX overhaul + closing-grace cleanup

Promotes the customer-side chat WebSocket to active-session-scoped (driven
by a new `activeSessionProvider`) so home reflects session state in real
time without a per-screen connection. Backend now auto-completes sessions
left in `closing` after a 5-minute grace window so abandoned goodbye flows
don't leave the customer's home permanently locked.

Customer:
- New `activeSessionProvider` (replaces `unread_notifier`) — single source
  of truth for the active session + unread count; polled every 15s.
- Chat WS lifecycle moved to `main.dart` listener on activeSessionProvider.
  Chat screen joins via `connectIfNotConnected`; the new
  `refreshSessionStatus` reconciles flags from the server when re-entering
  an already-connected session (covers missed `sessionClosing`/`sessionExpired`
  WS events).
- Home filters `closing` from the "Sesi Aktif" CTA so a session pending
  goodbye doesn't block "Mulai Curhat".
- Timer-expired UX is a non-dismissible modal (Tutup / Perpanjang) instead
  of an inline bar.
- Early-end goodbye composer gets an amber "Sesi telah ditutup oleh Bestie"
  banner. Goodbye TextEditingController lifted to state so focus changes
  no longer wipe the message.
- Closure provider reset on chat_screen mount to avoid stale
  `ClosureCompleteData` from a previous session leaking into a new view.
- Chat history now lists `closing` sessions with a "Belum ditutup" badge
  that routes to the live chat (goodbye composer) instead of the transcript.

Mitra:
- Same goodbye-controller fix as customer.
- Same chat-history badge + routing for `closing` items.

Backend:
- New `EndedBy.SYSTEM_AUTO_CLOSE` constant.
- `startClosureGraceTimer` extracted in `session-timer.service.js`; wired
  in from `closure.initiateEarlyEnd`, `extension.rejectExtension`, and
  `extension.handleExtensionTimeout`. Cancelled when customer submits
  goodbye.
- Restart recovery (`restoreActiveTimers`) re-arms grace timers and stamps
  any orphaned `closing` rows with `system_auto_close`.
- `getCustomerHistory` / `getMitraHistory` include `closing` alongside
  `completed`; ordering uses `COALESCE(ended_at, created_at)`.

Removed: dead `session_active_screen.dart` (no router entry).

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
This commit is contained in:
2026-04-25 20:47:24 +08:00
parent b59c66f7df
commit f8380163bc
22 changed files with 540 additions and 327 deletions

View File

@@ -46,7 +46,10 @@ class _ChatHistoryScreenState extends ConsumerState<ChatHistoryScreen> {
itemCount: _sessions.length,
itemBuilder: (context, index) {
final s = _sessions[index];
final sessionId = s['id'] as String;
final mitraName = s['mitra_display_name'] as String? ?? 'Bestie';
final status = s['status'] as String?;
final isClosing = status == 'closing';
final endedAt = s['ended_at'] != null
? DateTime.parse(s['ended_at'] as String).toLocal()
: null;
@@ -55,17 +58,51 @@ class _ChatHistoryScreenState extends ConsumerState<ChatHistoryScreen> {
return ListTile(
leading: const CircleAvatar(child: Icon(Icons.person)),
title: Text(mitraName),
title: Row(
children: [
Flexible(child: Text(mitraName, overflow: TextOverflow.ellipsis)),
if (isClosing) ...[
const SizedBox(width: 8),
const _OutstandingClosureBadge(),
],
],
),
subtitle: Text([
if (endedAt != null) '${endedAt.day}/${endedAt.month}/${endedAt.year}',
if (duration != null) '$duration menit',
if (closureMsg != null) '"$closureMsg"',
].join(' - ')),
trailing: const Icon(Icons.chevron_right),
onTap: () => context.push('/chat/history/${s['id']}'),
onTap: () => isClosing
? context.push('/chat/session/$sessionId', extra: mitraName)
: context.push('/chat/history/$sessionId'),
);
},
),
);
}
}
class _OutstandingClosureBadge extends StatelessWidget {
const _OutstandingClosureBadge();
@override
Widget build(BuildContext context) {
return Container(
padding: const EdgeInsets.symmetric(horizontal: 8, vertical: 2),
decoration: BoxDecoration(
color: Colors.amber.shade100,
borderRadius: BorderRadius.circular(12),
border: Border.all(color: Colors.amber.shade700, width: 0.5),
),
child: Text(
'Belum ditutup',
style: TextStyle(
fontSize: 10,
color: Colors.amber.shade900,
fontWeight: FontWeight.w600,
),
),
);
}
}

View File

@@ -2,6 +2,7 @@ import 'dart:async';
import 'package:flutter/material.dart';
import 'package:flutter_riverpod/flutter_riverpod.dart';
import 'package:go_router/go_router.dart';
import '../../../core/chat/active_session_notifier.dart';
import '../../../core/chat/chat_notifier.dart';
import '../../../core/chat/session_closure_notifier.dart';
import '../../../core/constants.dart';
@@ -12,6 +13,8 @@ const _kUserBubbleColor = Color(0xFFD4929A);
const _kBgTint = Color(0xFFF5D0D6);
const _kBannerColor = Color(0xFFC4868F);
const _kAccentPink = Color(0xFFBE7C8A);
const _kEndedBannerColor = Color(0xFFFFE0B2); // soft amber for early-end notice
const _kEndedBannerText = Color(0xFF8B5A00);
class ChatScreen extends ConsumerStatefulWidget {
final String sessionId;
@@ -25,27 +28,37 @@ class ChatScreen extends ConsumerStatefulWidget {
class _ChatScreenState extends ConsumerState<ChatScreen> {
final _messageController = TextEditingController();
final _goodbyeController = TextEditingController();
final _scrollController = ScrollController();
Timer? _typingThrottle;
bool _showBestieBanner = true;
bool _showUserBanner = true;
bool _expiredDialogShown = false;
@override
void initState() {
super.initState();
// The chat WebSocket is owned globally by `App` (see main.dart).
// We just ask it to be on this session — no-op if it already is.
Future.microtask(() {
ref.read(chatProvider.notifier).connect(widget.sessionId);
// Reset any closure state left over from a prior session view (the
// closure notifier is keepAlive, so e.g. `ClosureCompleteData` from
// the last goodbye submission would otherwise leak into this mount
// and suppress the goodbye composer for a fresh `closing` session).
ref.read(sessionClosureProvider.notifier).reset();
ref.read(chatProvider.notifier).connectIfNotConnected(widget.sessionId);
});
}
@override
void dispose() {
final notifier = ref.read(chatProvider.notifier);
_messageController.dispose();
_goodbyeController.dispose();
_scrollController.dispose();
_typingThrottle?.cancel();
super.dispose();
Future.microtask(() => notifier.disconnect());
// Intentionally do NOT disconnect the WS here. The global lifecycle in
// `App` decides when to disconnect (logout / no active session).
}
void _scrollToBottom() {
@@ -82,6 +95,38 @@ class _ChatScreenState extends ConsumerState<ChatScreen> {
}
}
Future<void> _showSessionExpiredDialog() async {
if (_expiredDialogShown) return;
_expiredDialogShown = true;
if (!mounted) return;
await showDialog<void>(
context: context,
barrierDismissible: false,
builder: (dialogContext) => AlertDialog(
title: const Text('Waktu Curhat Berakhir'),
content: const Text(
'Sesi curhatmu sudah habis waktunya. Kamu bisa menutup obrolan atau memperpanjang waktu untuk lanjut bicara.',
),
actions: [
TextButton(
onPressed: () {
Navigator.of(dialogContext).pop();
_exitChat();
},
child: const Text('Tutup'),
),
ElevatedButton(
onPressed: () {
Navigator.of(dialogContext).pop();
PricingBottomSheet.showForExtension(context, sessionId: widget.sessionId);
},
child: const Text('Perpanjang'),
),
],
),
);
}
@override
Widget build(BuildContext context) {
final chatState = ref.watch(chatProvider);
@@ -90,24 +135,35 @@ class _ChatScreenState extends ConsumerState<ChatScreen> {
// Listen for closure complete to navigate home
ref.listen(sessionClosureProvider, (prev, next) {
if (next is ClosureCompleteData) {
// Make doubly sure home picks up the cleared session.
ref.invalidate(activeSessionProvider);
context.go('/home');
}
});
// Listen for chat state changes to manage closure state
// Listen for chat state changes to manage closure state and timer-expired modal
ref.listen(chatProvider, (prev, next) {
if (next is ChatConnectedData) {
// Early-end (mitra/customer ended before timer): show goodbye composer.
if (next.sessionClosing && !next.sessionExpired) {
final closure = ref.read(sessionClosureProvider);
if (closure is ClosureInitialData) {
ref.read(sessionClosureProvider.notifier).declineExtension();
}
}
// Timer-expired: show non-dismissible modal once on false→true flip.
final wasExpired = prev is ChatConnectedData && prev.sessionExpired;
if (next.sessionExpired && !wasExpired) {
_showSessionExpiredDialog();
}
if (!next.sessionPaused && !next.sessionExpired && !next.sessionClosing) {
final closure = ref.read(sessionClosureProvider);
if (closure is! ClosureInitialData) {
ref.read(sessionClosureProvider.notifier).reset();
}
// If we're back to a healthy active state, allow the modal to fire
// again on a later expiry (e.g. after extension then re-expiry).
_expiredDialogShown = false;
}
_scrollToBottom();
final unread = next.messages
@@ -116,6 +172,8 @@ class _ChatScreenState extends ConsumerState<ChatScreen> {
.toList();
if (unread.isNotEmpty) {
ref.read(chatProvider.notifier).markRead(unread);
// Optimistically clear the home badge.
ref.read(activeSessionProvider.notifier).markRead();
}
}
});
@@ -171,7 +229,16 @@ class _ChatScreenState extends ConsumerState<ChatScreen> {
}
Widget _buildChatBody(ChatConnectedData state, SessionClosureData closureState) {
if (closureState is ClosureShowGoodbyeData || closureState is ClosureSubmittingData) {
// Show goodbye composer when closure flow is in goodbye/submitting OR when
// we mounted directly into a `closing` session (e.g. opened from history).
// The chatProvider listener can't catch this case because it only fires on
// transitions, not the current state at mount time.
final shouldShowGoodbye = closureState is ClosureShowGoodbyeData ||
closureState is ClosureSubmittingData ||
(state.sessionClosing &&
!state.sessionExpired &&
closureState is! ClosureCompleteData);
if (shouldShowGoodbye) {
return _buildGoodbyeView(closureState);
}
@@ -228,11 +295,8 @@ class _ChatScreenState extends ConsumerState<ChatScreen> {
child: Text('Bestie sedang mengetik...', style: TextStyle(color: Colors.grey, fontSize: 12)),
),
),
// Input bar or session ended bar
if (state.sessionExpired)
_buildSessionEndedBar()
else
_buildInputBar(),
// Input bar — disabled when timer expired (modal handles next step)
if (!state.sessionExpired) _buildInputBar(),
],
),
],
@@ -352,76 +416,66 @@ class _ChatScreenState extends ConsumerState<ChatScreen> {
);
}
Widget _buildSessionEndedBar() {
return SafeArea(
child: Container(
padding: const EdgeInsets.symmetric(horizontal: 16, vertical: 12),
decoration: BoxDecoration(
color: _kBgTint,
border: Border(top: BorderSide(color: Colors.grey.shade300)),
),
child: Row(
children: [
const Icon(Icons.access_time, color: Colors.red, size: 18),
const SizedBox(width: 8),
const Expanded(
child: Text(
'Waktu Curhat Berakhir',
style: TextStyle(color: Colors.red, fontWeight: FontWeight.w500),
),
),
GestureDetector(
onTap: () => PricingBottomSheet.showForExtension(context, sessionId: widget.sessionId),
child: const Text(
'Curhat Lagi',
style: TextStyle(color: _kAccentPink, fontWeight: FontWeight.bold),
),
),
],
),
),
);
}
Widget _buildGoodbyeView(SessionClosureData closureState) {
final controller = TextEditingController();
return SingleChildScrollView(
padding: const EdgeInsets.all(32),
child: Column(
children: [
const SizedBox(height: 48),
// Early-end banner — visually distinct, separate from the closing
// composer below. We don't surface "Perpanjang" in this flow.
Container(
width: double.infinity,
padding: const EdgeInsets.symmetric(horizontal: 16, vertical: 12),
decoration: BoxDecoration(
color: _kEndedBannerColor,
borderRadius: BorderRadius.circular(8),
),
child: const Row(
children: [
Icon(Icons.info_outline, color: _kEndedBannerText, size: 20),
SizedBox(width: 8),
Expanded(
child: Text(
'Sesi telah ditutup oleh Bestie',
style: TextStyle(color: _kEndedBannerText, fontWeight: FontWeight.w600),
),
),
],
),
),
const SizedBox(height: 32),
const Icon(Icons.waving_hand, size: 64, color: Colors.amber),
const SizedBox(height: 16),
const Text('Pesan Penutup', style: TextStyle(fontSize: 20, fontWeight: FontWeight.bold)),
const SizedBox(height: 8),
const Text('Tuliskan pesan terakhirmu untuk Bestie', textAlign: TextAlign.center),
const SizedBox(height: 24),
TextField(
controller: controller,
maxLines: 3,
decoration: InputDecoration(
hintText: 'Terima kasih, Bestie...',
border: OutlineInputBorder(borderRadius: BorderRadius.circular(12)),
),
const SizedBox(height: 16),
const Text('Pesan Penutup', style: TextStyle(fontSize: 20, fontWeight: FontWeight.bold)),
const SizedBox(height: 8),
const Text('Tuliskan pesan terakhirmu untuk Bestie', textAlign: TextAlign.center),
const SizedBox(height: 24),
TextField(
controller: _goodbyeController,
maxLines: 3,
decoration: InputDecoration(
hintText: 'Terima kasih, Bestie...',
border: OutlineInputBorder(borderRadius: BorderRadius.circular(12)),
),
const SizedBox(height: 16),
ElevatedButton(
onPressed: closureState is ClosureSubmittingData
? null
: () {
final text = controller.text.trim();
if (text.isNotEmpty) {
ref.read(sessionClosureProvider.notifier).submitGoodbye(
widget.sessionId, text,
);
}
},
child: closureState is ClosureSubmittingData
? const SizedBox(width: 20, height: 20, child: CircularProgressIndicator(strokeWidth: 2))
: const Text('Kirim & Selesai'),
),
],
),
),
const SizedBox(height: 16),
ElevatedButton(
onPressed: closureState is ClosureSubmittingData
? null
: () {
final text = _goodbyeController.text.trim();
if (text.isNotEmpty) {
ref.read(sessionClosureProvider.notifier).submitGoodbye(
widget.sessionId, text,
);
}
},
child: closureState is ClosureSubmittingData
? const SizedBox(width: 20, height: 20, child: CircularProgressIndicator(strokeWidth: 2))
: const Text('Kirim & Selesai'),
),
],
),
);
}

View File

@@ -1,82 +0,0 @@
import 'package:flutter/material.dart';
import 'package:flutter_riverpod/flutter_riverpod.dart';
import 'package:go_router/go_router.dart';
import '../../../core/api/api_client_provider.dart';
class SessionActiveScreen extends ConsumerWidget {
final String sessionId;
final String mitraName;
const SessionActiveScreen({
super.key,
required this.sessionId,
required this.mitraName,
});
@override
Widget build(BuildContext context, WidgetRef ref) {
return Scaffold(
appBar: AppBar(
title: const Text('Sesi Aktif'),
automaticallyImplyLeading: false,
),
body: Center(
child: Padding(
padding: const EdgeInsets.all(32),
child: Column(
mainAxisAlignment: MainAxisAlignment.center,
children: [
const Icon(Icons.chat_bubble, size: 80, color: Colors.blue),
const SizedBox(height: 24),
Text(
'Terhubung dengan $mitraName',
style: const TextStyle(fontSize: 20, fontWeight: FontWeight.bold),
textAlign: TextAlign.center,
),
const SizedBox(height: 8),
const Text(
'Sesi chat akan tersedia di fase berikutnya.',
textAlign: TextAlign.center,
style: TextStyle(fontSize: 14, color: Colors.grey),
),
const SizedBox(height: 48),
ElevatedButton(
style: ElevatedButton.styleFrom(backgroundColor: Colors.red),
onPressed: () => _endSession(context, ref),
child: const Text('Akhiri Sesi', style: TextStyle(color: Colors.white)),
),
],
),
),
),
);
}
Future<void> _endSession(BuildContext context, WidgetRef ref) async {
final confirmed = await showDialog<bool>(
context: context,
builder: (ctx) => AlertDialog(
title: const Text('Akhiri Sesi?'),
content: const Text('Apakah kamu yakin ingin mengakhiri sesi ini?'),
actions: [
TextButton(onPressed: () => Navigator.of(ctx).pop(false), child: const Text('Batal')),
TextButton(onPressed: () => Navigator.of(ctx).pop(true), child: const Text('Ya, Akhiri')),
],
),
);
if (confirmed == true && context.mounted) {
try {
final apiClient = ref.read(apiClientProvider);
await apiClient.post('/api/client/chat/session/$sessionId/end');
if (context.mounted) context.go('/home');
} catch (_) {
if (context.mounted) {
ScaffoldMessenger.of(context).showSnackBar(
const SnackBar(content: Text('Gagal mengakhiri sesi. Coba lagi.')),
);
}
}
}
}
}