Files
halobestie-clone/client_app/lib/features/chat/screens/chat_screen.dart
ramadhan sjamsani f8380163bc Phase 3: session-end UX overhaul + closing-grace cleanup
Promotes the customer-side chat WebSocket to active-session-scoped (driven
by a new `activeSessionProvider`) so home reflects session state in real
time without a per-screen connection. Backend now auto-completes sessions
left in `closing` after a 5-minute grace window so abandoned goodbye flows
don't leave the customer's home permanently locked.

Customer:
- New `activeSessionProvider` (replaces `unread_notifier`) — single source
  of truth for the active session + unread count; polled every 15s.
- Chat WS lifecycle moved to `main.dart` listener on activeSessionProvider.
  Chat screen joins via `connectIfNotConnected`; the new
  `refreshSessionStatus` reconciles flags from the server when re-entering
  an already-connected session (covers missed `sessionClosing`/`sessionExpired`
  WS events).
- Home filters `closing` from the "Sesi Aktif" CTA so a session pending
  goodbye doesn't block "Mulai Curhat".
- Timer-expired UX is a non-dismissible modal (Tutup / Perpanjang) instead
  of an inline bar.
- Early-end goodbye composer gets an amber "Sesi telah ditutup oleh Bestie"
  banner. Goodbye TextEditingController lifted to state so focus changes
  no longer wipe the message.
- Closure provider reset on chat_screen mount to avoid stale
  `ClosureCompleteData` from a previous session leaking into a new view.
- Chat history now lists `closing` sessions with a "Belum ditutup" badge
  that routes to the live chat (goodbye composer) instead of the transcript.

Mitra:
- Same goodbye-controller fix as customer.
- Same chat-history badge + routing for `closing` items.

Backend:
- New `EndedBy.SYSTEM_AUTO_CLOSE` constant.
- `startClosureGraceTimer` extracted in `session-timer.service.js`; wired
  in from `closure.initiateEarlyEnd`, `extension.rejectExtension`, and
  `extension.handleExtensionTimeout`. Cancelled when customer submits
  goodbye.
- Restart recovery (`restoreActiveTimers`) re-arms grace timers and stamps
  any orphaned `closing` rows with `system_auto_close`.
- `getCustomerHistory` / `getMitraHistory` include `closing` alongside
  `completed`; ordering uses `COALESCE(ended_at, created_at)`.

Removed: dead `session_active_screen.dart` (no router entry).

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
2026-04-25 20:47:24 +08:00

500 lines
17 KiB
Dart

import 'dart:async';
import 'package:flutter/material.dart';
import 'package:flutter_riverpod/flutter_riverpod.dart';
import 'package:go_router/go_router.dart';
import '../../../core/chat/active_session_notifier.dart';
import '../../../core/chat/chat_notifier.dart';
import '../../../core/chat/session_closure_notifier.dart';
import '../../../core/constants.dart';
import '../widgets/pricing_bottom_sheet.dart';
// Chat theme colors
const _kUserBubbleColor = Color(0xFFD4929A);
const _kBgTint = Color(0xFFF5D0D6);
const _kBannerColor = Color(0xFFC4868F);
const _kAccentPink = Color(0xFFBE7C8A);
const _kEndedBannerColor = Color(0xFFFFE0B2); // soft amber for early-end notice
const _kEndedBannerText = Color(0xFF8B5A00);
class ChatScreen extends ConsumerStatefulWidget {
final String sessionId;
final String mitraName;
const ChatScreen({super.key, required this.sessionId, required this.mitraName});
@override
ConsumerState<ChatScreen> createState() => _ChatScreenState();
}
class _ChatScreenState extends ConsumerState<ChatScreen> {
final _messageController = TextEditingController();
final _goodbyeController = TextEditingController();
final _scrollController = ScrollController();
Timer? _typingThrottle;
bool _showBestieBanner = true;
bool _showUserBanner = true;
bool _expiredDialogShown = false;
@override
void initState() {
super.initState();
// The chat WebSocket is owned globally by `App` (see main.dart).
// We just ask it to be on this session — no-op if it already is.
Future.microtask(() {
// Reset any closure state left over from a prior session view (the
// closure notifier is keepAlive, so e.g. `ClosureCompleteData` from
// the last goodbye submission would otherwise leak into this mount
// and suppress the goodbye composer for a fresh `closing` session).
ref.read(sessionClosureProvider.notifier).reset();
ref.read(chatProvider.notifier).connectIfNotConnected(widget.sessionId);
});
}
@override
void dispose() {
_messageController.dispose();
_goodbyeController.dispose();
_scrollController.dispose();
_typingThrottle?.cancel();
super.dispose();
// Intentionally do NOT disconnect the WS here. The global lifecycle in
// `App` decides when to disconnect (logout / no active session).
}
void _scrollToBottom() {
WidgetsBinding.instance.addPostFrameCallback((_) {
if (_scrollController.hasClients) {
_scrollController.animateTo(
_scrollController.position.maxScrollExtent,
duration: const Duration(milliseconds: 200),
curve: Curves.easeOut,
);
}
});
}
void _onTextChanged(String text) {
if (_typingThrottle?.isActive ?? false) return;
ref.read(chatProvider.notifier).sendTyping();
_typingThrottle = Timer(const Duration(seconds: 2), () {});
}
void _sendMessage() {
final text = _messageController.text.trim();
if (text.isEmpty) return;
ref.read(chatProvider.notifier).sendMessage(text);
_messageController.clear();
_scrollToBottom();
}
void _exitChat() {
if (context.canPop()) {
context.pop();
} else {
context.go('/home');
}
}
Future<void> _showSessionExpiredDialog() async {
if (_expiredDialogShown) return;
_expiredDialogShown = true;
if (!mounted) return;
await showDialog<void>(
context: context,
barrierDismissible: false,
builder: (dialogContext) => AlertDialog(
title: const Text('Waktu Curhat Berakhir'),
content: const Text(
'Sesi curhatmu sudah habis waktunya. Kamu bisa menutup obrolan atau memperpanjang waktu untuk lanjut bicara.',
),
actions: [
TextButton(
onPressed: () {
Navigator.of(dialogContext).pop();
_exitChat();
},
child: const Text('Tutup'),
),
ElevatedButton(
onPressed: () {
Navigator.of(dialogContext).pop();
PricingBottomSheet.showForExtension(context, sessionId: widget.sessionId);
},
child: const Text('Perpanjang'),
),
],
),
);
}
@override
Widget build(BuildContext context) {
final chatState = ref.watch(chatProvider);
final closureState = ref.watch(sessionClosureProvider);
// Listen for closure complete to navigate home
ref.listen(sessionClosureProvider, (prev, next) {
if (next is ClosureCompleteData) {
// Make doubly sure home picks up the cleared session.
ref.invalidate(activeSessionProvider);
context.go('/home');
}
});
// Listen for chat state changes to manage closure state and timer-expired modal
ref.listen(chatProvider, (prev, next) {
if (next is ChatConnectedData) {
// Early-end (mitra/customer ended before timer): show goodbye composer.
if (next.sessionClosing && !next.sessionExpired) {
final closure = ref.read(sessionClosureProvider);
if (closure is ClosureInitialData) {
ref.read(sessionClosureProvider.notifier).declineExtension();
}
}
// Timer-expired: show non-dismissible modal once on false→true flip.
final wasExpired = prev is ChatConnectedData && prev.sessionExpired;
if (next.sessionExpired && !wasExpired) {
_showSessionExpiredDialog();
}
if (!next.sessionPaused && !next.sessionExpired && !next.sessionClosing) {
final closure = ref.read(sessionClosureProvider);
if (closure is! ClosureInitialData) {
ref.read(sessionClosureProvider.notifier).reset();
}
// If we're back to a healthy active state, allow the modal to fire
// again on a later expiry (e.g. after extension then re-expiry).
_expiredDialogShown = false;
}
_scrollToBottom();
final unread = next.messages
.where((m) => m.senderType == UserType.mitra && m.status != MessageStatus.read)
.map((m) => m.id)
.toList();
if (unread.isNotEmpty) {
ref.read(chatProvider.notifier).markRead(unread);
// Optimistically clear the home badge.
ref.read(activeSessionProvider.notifier).markRead();
}
}
});
return PopScope(
canPop: false,
onPopInvokedWithResult: (didPop, _) {
if (!didPop) _exitChat();
},
child: Scaffold(
appBar: AppBar(
backgroundColor: Colors.white,
foregroundColor: Colors.black,
elevation: 0.5,
centerTitle: true,
leading: IconButton(
icon: const Icon(Icons.chevron_left, size: 28),
onPressed: _exitChat,
),
title: Text(widget.mitraName),
actions: [
if (chatState is ChatConnectedData && chatState.remainingSeconds != null)
Padding(
padding: const EdgeInsets.only(right: 16),
child: Center(
child: Text(
'${chatState.remainingSeconds}s',
style: TextStyle(
color: chatState.remainingSeconds! < 30 ? Colors.red : Colors.black,
fontWeight: FontWeight.bold,
),
),
),
),
],
),
body: _buildBody(chatState, closureState),
),
);
}
Widget _buildBody(ChatData chatState, SessionClosureData closureState) {
if (chatState is ChatConnectingData) {
return const Center(child: CircularProgressIndicator());
}
if (chatState is ChatErrorData) {
return Center(child: Text(chatState.message));
}
if (chatState is ChatConnectedData) {
return _buildChatBody(chatState, closureState);
}
return const SizedBox.shrink();
}
Widget _buildChatBody(ChatConnectedData state, SessionClosureData closureState) {
// Show goodbye composer when closure flow is in goodbye/submitting OR when
// we mounted directly into a `closing` session (e.g. opened from history).
// The chatProvider listener can't catch this case because it only fires on
// transitions, not the current state at mount time.
final shouldShowGoodbye = closureState is ClosureShowGoodbyeData ||
closureState is ClosureSubmittingData ||
(state.sessionClosing &&
!state.sessionExpired &&
closureState is! ClosureCompleteData);
if (shouldShowGoodbye) {
return _buildGoodbyeView(closureState);
}
if (state.sessionPaused) {
return _buildPausedView();
}
return Stack(
children: [
// Background pattern
Positioned.fill(
child: Container(
color: _kBgTint,
child: Image.asset(
'assets/images/chat_pattern.png',
repeat: ImageRepeat.repeat,
fit: BoxFit.none,
),
),
),
// Content
Column(
children: [
// Entry banners
if (_showBestieBanner)
_buildEntryBanner(
'[Bestie] Sudah Memasuki Ruangan',
() => setState(() => _showBestieBanner = false),
),
if (_showUserBanner)
_buildEntryBanner(
'[User] Sudah Memasuki Ruangan',
() => setState(() => _showUserBanner = false),
),
// Messages
Expanded(
child: ListView.builder(
controller: _scrollController,
padding: const EdgeInsets.all(16),
itemCount: state.messages.length,
itemBuilder: (context, index) {
final msg = state.messages[index];
final isMe = msg.senderType == UserType.customer;
return _buildMessageBubble(msg, isMe);
},
),
),
// Typing indicator
if (state.isOtherTyping)
const Padding(
padding: EdgeInsets.symmetric(horizontal: 16, vertical: 4),
child: Align(
alignment: Alignment.centerLeft,
child: Text('Bestie sedang mengetik...', style: TextStyle(color: Colors.grey, fontSize: 12)),
),
),
// Input bar — disabled when timer expired (modal handles next step)
if (!state.sessionExpired) _buildInputBar(),
],
),
],
);
}
Widget _buildEntryBanner(String text, VoidCallback onDismiss) {
return Container(
color: _kBannerColor,
padding: const EdgeInsets.symmetric(horizontal: 12, vertical: 8),
child: Row(
children: [
const Icon(Icons.volume_up, color: Colors.white, size: 18),
const SizedBox(width: 8),
Expanded(
child: Text(text, style: const TextStyle(color: Colors.white, fontSize: 13)),
),
GestureDetector(
onTap: onDismiss,
child: const Icon(Icons.close, color: Colors.white, size: 18),
),
],
),
);
}
Widget _buildMessageBubble(ChatMessage msg, bool isMe) {
return Align(
alignment: isMe ? Alignment.centerRight : Alignment.centerLeft,
child: Container(
margin: const EdgeInsets.symmetric(vertical: 4),
padding: const EdgeInsets.symmetric(horizontal: 14, vertical: 10),
constraints: BoxConstraints(maxWidth: MediaQuery.of(context).size.width * 0.75),
decoration: BoxDecoration(
color: isMe ? _kUserBubbleColor : Colors.white,
borderRadius: BorderRadius.circular(16),
),
child: Column(
crossAxisAlignment: CrossAxisAlignment.end,
children: [
Text(msg.content, style: const TextStyle(fontSize: 15)),
const SizedBox(height: 4),
Row(
mainAxisSize: MainAxisSize.min,
children: [
Text(
'${msg.createdAt.hour.toString().padLeft(2, '0')}:${msg.createdAt.minute.toString().padLeft(2, '0')}',
style: TextStyle(fontSize: 10, color: isMe ? Colors.white70 : Colors.grey),
),
if (isMe) ...[
const SizedBox(width: 4),
_buildStatusIcon(msg.status),
],
],
),
],
),
),
);
}
Widget _buildStatusIcon(String status) {
switch (status) {
case 'sending':
return const Icon(Icons.access_time, size: 14, color: Colors.white70);
case MessageStatus.sent:
return const Icon(Icons.check, size: 14, color: Colors.white70);
case MessageStatus.delivered:
return const Icon(Icons.done_all, size: 14, color: Colors.white70);
case MessageStatus.read:
return const Icon(Icons.done_all, size: 14, color: Colors.white);
default:
return const SizedBox.shrink();
}
}
Widget _buildInputBar() {
return SafeArea(
child: Container(
padding: const EdgeInsets.all(8),
color: Colors.white,
child: Row(
children: [
Expanded(
child: TextField(
controller: _messageController,
onChanged: _onTextChanged,
textInputAction: TextInputAction.send,
onSubmitted: (_) => _sendMessage(),
decoration: InputDecoration(
hintText: 'Ketik Pesan',
hintStyle: TextStyle(color: Colors.grey.shade400),
filled: true,
fillColor: Colors.grey.shade100,
border: OutlineInputBorder(
borderRadius: BorderRadius.circular(24),
borderSide: BorderSide.none,
),
contentPadding: const EdgeInsets.symmetric(horizontal: 16, vertical: 10),
),
),
),
const SizedBox(width: 8),
Container(
decoration: const BoxDecoration(
color: _kAccentPink,
shape: BoxShape.circle,
),
child: IconButton(
icon: const Icon(Icons.send, color: Colors.white, size: 20),
onPressed: _sendMessage,
),
),
],
),
),
);
}
Widget _buildGoodbyeView(SessionClosureData closureState) {
return SingleChildScrollView(
padding: const EdgeInsets.all(32),
child: Column(
children: [
// Early-end banner — visually distinct, separate from the closing
// composer below. We don't surface "Perpanjang" in this flow.
Container(
width: double.infinity,
padding: const EdgeInsets.symmetric(horizontal: 16, vertical: 12),
decoration: BoxDecoration(
color: _kEndedBannerColor,
borderRadius: BorderRadius.circular(8),
),
child: const Row(
children: [
Icon(Icons.info_outline, color: _kEndedBannerText, size: 20),
SizedBox(width: 8),
Expanded(
child: Text(
'Sesi telah ditutup oleh Bestie',
style: TextStyle(color: _kEndedBannerText, fontWeight: FontWeight.w600),
),
),
],
),
),
const SizedBox(height: 32),
const Icon(Icons.waving_hand, size: 64, color: Colors.amber),
const SizedBox(height: 16),
const Text('Pesan Penutup', style: TextStyle(fontSize: 20, fontWeight: FontWeight.bold)),
const SizedBox(height: 8),
const Text('Tuliskan pesan terakhirmu untuk Bestie', textAlign: TextAlign.center),
const SizedBox(height: 24),
TextField(
controller: _goodbyeController,
maxLines: 3,
decoration: InputDecoration(
hintText: 'Terima kasih, Bestie...',
border: OutlineInputBorder(borderRadius: BorderRadius.circular(12)),
),
),
const SizedBox(height: 16),
ElevatedButton(
onPressed: closureState is ClosureSubmittingData
? null
: () {
final text = _goodbyeController.text.trim();
if (text.isNotEmpty) {
ref.read(sessionClosureProvider.notifier).submitGoodbye(
widget.sessionId, text,
);
}
},
child: closureState is ClosureSubmittingData
? const SizedBox(width: 20, height: 20, child: CircularProgressIndicator(strokeWidth: 2))
: const Text('Kirim & Selesai'),
),
],
),
);
}
Widget _buildPausedView() {
return const Center(
child: Padding(
padding: EdgeInsets.all(32),
child: Column(
mainAxisAlignment: MainAxisAlignment.center,
children: [
CircularProgressIndicator(),
SizedBox(height: 24),
Text('Menunggu konfirmasi Bestie...', style: TextStyle(fontSize: 18)),
SizedBox(height: 8),
Text('Chat dijeda sementara', style: TextStyle(color: Colors.grey)),
],
),
),
);
}
}