- Backend: WebSocket plugin, chat/pricing/timer/extension/closure/notification services - Client app: ChatBloc, pricing dialog, chat screen with message status, extension/goodbye flow, history - Mitra app: MitraChatBloc, ExtensionBloc, chat screen, extension accept/reject, history - Control center: free trial, extension timeout, early end config toggles - DB migration: chat_messages, session_closures, session_extensions, customer_transactions tables Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
338 lines
12 KiB
Dart
338 lines
12 KiB
Dart
import 'dart:async';
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import 'package:flutter/material.dart';
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import 'package:flutter_bloc/flutter_bloc.dart';
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import 'package:go_router/go_router.dart';
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import '../../../core/chat/mitra_chat_bloc.dart';
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import '../../../core/chat/extension_bloc.dart';
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class MitraChatScreen extends StatefulWidget {
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final String sessionId;
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final String customerName;
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const MitraChatScreen({super.key, required this.sessionId, required this.customerName});
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@override
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State<MitraChatScreen> createState() => _MitraChatScreenState();
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}
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class _MitraChatScreenState extends State<MitraChatScreen> {
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final _messageController = TextEditingController();
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final _scrollController = ScrollController();
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Timer? _typingThrottle;
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@override
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void dispose() {
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_messageController.dispose();
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_scrollController.dispose();
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_typingThrottle?.cancel();
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super.dispose();
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}
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void _scrollToBottom() {
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WidgetsBinding.instance.addPostFrameCallback((_) {
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if (_scrollController.hasClients) {
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_scrollController.animateTo(
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_scrollController.position.maxScrollExtent,
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duration: const Duration(milliseconds: 200),
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curve: Curves.easeOut,
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);
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}
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});
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}
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void _onTextChanged(String text) {
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if (_typingThrottle?.isActive ?? false) return;
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context.read<MitraChatBloc>().add(SendTyping());
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_typingThrottle = Timer(const Duration(seconds: 2), () {});
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}
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void _sendMessage() {
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final text = _messageController.text.trim();
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if (text.isEmpty) return;
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context.read<MitraChatBloc>().add(SendMessage(text));
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_messageController.clear();
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_scrollToBottom();
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}
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@override
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Widget build(BuildContext context) {
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return MultiBlocListener(
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listeners: [
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BlocListener<MitraChatBloc, MitraChatState>(
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listener: (context, state) {
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if (state is ChatConnected) {
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_scrollToBottom();
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final unread = state.messages
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.where((m) => m.senderType == 'customer' && m.status != 'read')
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.map((m) => m.id)
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.toList();
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if (unread.isNotEmpty) {
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context.read<MitraChatBloc>().add(MarkMessagesRead(unread));
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}
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if (state.sessionClosing) {
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// Trigger goodbye view
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}
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}
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},
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),
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BlocListener<ExtensionBloc, ExtensionState>(
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listener: (context, state) {
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if (state is ExtensionComplete) {
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context.go('/home');
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}
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},
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),
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],
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child: Scaffold(
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appBar: AppBar(
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title: Text(widget.customerName),
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actions: [
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BlocBuilder<MitraChatBloc, MitraChatState>(
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builder: (context, state) {
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if (state is ChatConnected && state.remainingSeconds != null) {
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return Padding(
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padding: const EdgeInsets.only(right: 16),
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child: Center(
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child: Text(
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'${state.remainingSeconds}s',
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style: TextStyle(
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color: state.remainingSeconds! < 30 ? Colors.red : null,
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fontWeight: FontWeight.bold,
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),
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),
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),
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);
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}
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return const SizedBox.shrink();
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},
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),
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],
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),
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body: BlocBuilder<MitraChatBloc, MitraChatState>(
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builder: (context, state) {
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if (state is ChatConnecting) {
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return const Center(child: CircularProgressIndicator());
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}
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if (state is ChatError) {
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return Center(child: Text(state.message));
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}
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if (state is ChatConnected) {
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return _buildChatBody(context, state);
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}
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return const SizedBox.shrink();
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},
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),
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),
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);
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}
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Widget _buildChatBody(BuildContext context, ChatConnected state) {
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// Extension request from customer
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if (state.extensionRequest != null) {
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return _buildExtensionView(context, state.extensionRequest!);
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}
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// Goodbye view
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final extState = context.watch<ExtensionBloc>().state;
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if (state.sessionClosing || extState is ExtensionShowGoodbye || extState is ExtensionSubmitting) {
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return _buildGoodbyeView(context, extState);
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}
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return Column(
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children: [
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Expanded(
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child: ListView.builder(
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controller: _scrollController,
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padding: const EdgeInsets.all(16),
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itemCount: state.messages.length,
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itemBuilder: (context, index) {
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final msg = state.messages[index];
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final isMe = msg.senderType == 'mitra';
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return _buildMessageBubble(msg, isMe);
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},
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),
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),
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if (state.isOtherTyping)
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const Padding(
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padding: EdgeInsets.symmetric(horizontal: 16, vertical: 4),
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child: Align(
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alignment: Alignment.centerLeft,
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child: Text('Customer sedang mengetik...', style: TextStyle(color: Colors.grey, fontSize: 12)),
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),
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),
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_buildInputBar(),
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],
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);
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}
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Widget _buildMessageBubble(ChatMessage msg, bool isMe) {
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return Align(
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alignment: isMe ? Alignment.centerRight : Alignment.centerLeft,
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child: Container(
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margin: const EdgeInsets.symmetric(vertical: 4),
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padding: const EdgeInsets.symmetric(horizontal: 14, vertical: 10),
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constraints: BoxConstraints(maxWidth: MediaQuery.of(context).size.width * 0.75),
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decoration: BoxDecoration(
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color: isMe ? Colors.green.shade100 : Colors.grey.shade200,
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borderRadius: BorderRadius.circular(16),
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),
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child: Column(
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crossAxisAlignment: CrossAxisAlignment.end,
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children: [
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Text(msg.content, style: const TextStyle(fontSize: 15)),
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const SizedBox(height: 4),
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Row(
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mainAxisSize: MainAxisSize.min,
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children: [
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Text(
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'${msg.createdAt.hour.toString().padLeft(2, '0')}:${msg.createdAt.minute.toString().padLeft(2, '0')}',
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style: const TextStyle(fontSize: 10, color: Colors.grey),
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),
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if (isMe) ...[
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const SizedBox(width: 4),
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_buildStatusIcon(msg.status),
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],
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],
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),
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],
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),
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),
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);
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}
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Widget _buildStatusIcon(String status) {
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switch (status) {
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case 'sending':
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return const Icon(Icons.access_time, size: 14, color: Colors.grey);
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case 'sent':
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return const Icon(Icons.check, size: 14, color: Colors.grey);
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case 'delivered':
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return const Icon(Icons.done_all, size: 14, color: Colors.grey);
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case 'read':
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return const Icon(Icons.done_all, size: 14, color: Colors.blue);
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default:
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return const SizedBox.shrink();
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}
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}
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Widget _buildInputBar() {
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return SafeArea(
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child: Padding(
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padding: const EdgeInsets.all(8),
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child: Row(
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children: [
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Expanded(
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child: TextField(
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controller: _messageController,
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onChanged: _onTextChanged,
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textInputAction: TextInputAction.send,
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onSubmitted: (_) => _sendMessage(),
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decoration: InputDecoration(
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hintText: 'Ketik pesan...',
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border: OutlineInputBorder(borderRadius: BorderRadius.circular(24)),
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contentPadding: const EdgeInsets.symmetric(horizontal: 16, vertical: 10),
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),
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),
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),
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const SizedBox(width: 8),
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IconButton(
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icon: const Icon(Icons.send, color: Colors.green),
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onPressed: _sendMessage,
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),
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],
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),
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),
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);
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}
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Widget _buildExtensionView(BuildContext context, Map<String, dynamic> request) {
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final duration = request['duration_minutes'] as int?;
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final extensionId = request['extension_id'] as String?;
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return Center(
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child: Padding(
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padding: const EdgeInsets.all(32),
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child: Column(
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mainAxisAlignment: MainAxisAlignment.center,
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children: [
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const Icon(Icons.timer, size: 64, color: Colors.orange),
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const SizedBox(height: 16),
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const Text('Permintaan Perpanjangan', style: TextStyle(fontSize: 20, fontWeight: FontWeight.bold)),
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const SizedBox(height: 8),
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Text('Customer ingin perpanjang $duration menit', textAlign: TextAlign.center),
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const SizedBox(height: 24),
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Row(
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mainAxisAlignment: MainAxisAlignment.center,
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children: [
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ElevatedButton(
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style: ElevatedButton.styleFrom(backgroundColor: Colors.green),
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onPressed: () => context.read<ExtensionBloc>().add(RespondToExtension(
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sessionId: widget.sessionId,
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extensionId: extensionId!,
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accepted: true,
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)),
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child: const Text('Terima', style: TextStyle(color: Colors.white)),
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),
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const SizedBox(width: 16),
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ElevatedButton(
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style: ElevatedButton.styleFrom(backgroundColor: Colors.red),
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onPressed: () => context.read<ExtensionBloc>().add(RespondToExtension(
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sessionId: widget.sessionId,
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extensionId: extensionId!,
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accepted: false,
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)),
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child: const Text('Tolak', style: TextStyle(color: Colors.white)),
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),
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],
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),
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],
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),
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),
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);
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}
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Widget _buildGoodbyeView(BuildContext context, ExtensionState extState) {
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final controller = TextEditingController();
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return Center(
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child: Padding(
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padding: const EdgeInsets.all(32),
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child: Column(
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mainAxisAlignment: MainAxisAlignment.center,
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children: [
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const Icon(Icons.waving_hand, size: 64, color: Colors.amber),
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const SizedBox(height: 16),
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const Text('Pesan Penutup', style: TextStyle(fontSize: 20, fontWeight: FontWeight.bold)),
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const SizedBox(height: 8),
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const Text('Tuliskan pesan terakhirmu untuk Customer', textAlign: TextAlign.center),
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const SizedBox(height: 24),
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TextField(
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controller: controller,
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maxLines: 3,
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decoration: InputDecoration(
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hintText: 'Terima kasih sudah curhat...',
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border: OutlineInputBorder(borderRadius: BorderRadius.circular(12)),
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),
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),
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const SizedBox(height: 16),
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ElevatedButton(
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onPressed: extState is ExtensionSubmitting
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? null
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: () {
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final text = controller.text.trim();
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if (text.isNotEmpty) {
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context.read<ExtensionBloc>().add(
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SubmitGoodbye(sessionId: widget.sessionId, message: text),
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);
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}
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},
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child: extState is ExtensionSubmitting
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? const SizedBox(width: 20, height: 20, child: CircularProgressIndicator(strokeWidth: 2))
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: const Text('Kirim & Selesai'),
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),
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],
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),
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),
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);
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}
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}
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