Today the customer's "Perpanjang" only reaches the mitra via session-
scoped WS. If the mitra is on Home/Undangan, in a different session, or
backgrounded, the WS send no-ops and the 10s safeguard timeout fires
auto-reject (or auto-approve if the mitra happens to also have an
active general WS, depending on config) — either way the mitra never
saw the request.
Backend:
- extension.service.js::requestExtension now falls back to FCM via
notification.service when the mitra isn't on the session WS. Mirrors
the pairing notifyMitra pattern (Curhat Baru). Customer display name
is pulled into the session lookup for the FCM body.
- shared.chat.routes.js: /chat/:sessionId/info now returns
pending_extension (extension_id, duration_minutes, price,
requested_at, expires_at, timeout_seconds) so the chat screen can
rehydrate the accept/reject UI after a cold-start FCM tap. expires_at
is derived from requested_at + extension_timeout_seconds config.
Mitra app:
- mitra_chat_notifier.dart::connect parses pending_extension from /info
and seeds MitraChatConnectedData.extensionRequest — the existing
_buildExtensionView renders unchanged.
- notification_service.dart::_navigateFromMessage handles
type=extension_request → pushes /chat/session/<id>. Composes with
the new /info pending_extension to bring the mitra straight into the
accept/reject view.
Verified end-to-end on dev backend (FCM call returned sent=true; /info
returns pending_extension when within timeout window). Visual delivery
on emulator-5556 deferred — API 24 AVD queues FCM 5-30 min per
feedback-emulator-avd-versions.
Out of scope (follow-ups):
- Customer-side FCM for EXTENSION_RESPONSE (accepted/rejected/timeout)
- Perpanjang tab list endpoint + Flutter provider + UI
Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>